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    View Network Status       
         
    System Status      
 
 
     
 
 
  ParaFX.com is devoted to keeping our clients up to date with current system status and scheduled maintenance windows.
You can visit this page at any time to view the present status of the entire hosting system.
In addition, you can follow us on Twitter @parafxcomstatus to receive updates and notifications of system maintenance and issues.
 
       
 
 

System Health Overview

 
  Overall System Status  
  Current Measured System Uptime 99.98%  
  Current System Message All Systems functioning optimally.  
       
       
       
       
       
   
  System Bulletins      
 
 
 
     
  Subject:  Fiber Cut / Interruption of One of Our Uplinks - No Customer Impact - UPDATE  
  Date:  Wed May 04, 2016  1:00am  
  Status:  FYI Posting  
     
  This is an update to advise that the fiber cut reported earlier has been resolved.  After extensive investigation it was discovered that damage occurred to a fiber optic link at a nearby intersection.  The cause of the damage is still a matter of investigation but it may have been caused by animal interference.

Our NetOps staff however will be conducting a post mortem on this issue.  Although it was not a customer impacting outage, and the issue was based outside of our datacentre structure - a post mortem and report card / analysis will be conducted to determine how our upstream provider and other involved parties and vendors addressed the issue and resolved it.

Services are fully operational and this issue at no time directly impacted services due to redundant multiple upstream providers and peers.

Thank you
ParaFX.com Operations

 

 
  Subject:  Fiber Cut / Interruption of One of Our Uplinks - No Customer Impact  
  Date:  May 04, 2016  6:56am  
  Status:  FYI Posting  
     
  Our NetOps staff are presently monitoring a condition with one of our uplink providers.  One of our upstream providers has incurred a fiber cut / interruption that is affecting multiple links with their network, which includes our link.

The Fiber service is only one of our multiple links in our datacentre so there is no direct service impact to our customers, however the fiber link in question does link into a large scale Canadian ISP network and therefore is critical to repair to maximize performance and peering of our datacentre.

Presently our NetOPs staff are providing co-operation with our upstream and pursuing updates with them persistently until a resolve is reached, however the issue does exist outside of our network and control - so the repair time is governed by our upstream provider.

Updates will be posted in regards to this issue, however all our hosting services are fully functional and this does not impact any part of the service for our clients due to our multi redundant links.  If you are experiencing any difficulties, please email our support department at:  support@parafx.com

Alternatively you can submit your issue by clicking the online link below: 

.:: ParaFX.com - Support ::.

Thank you
ParaFX.com Operations

 

 
     
 
 
  Subject:  All Systems Functioning Optimally  
  Date:  May 04, 2016   
  Status:  FYI Posting  
     
  All our hosting services are functioning optimally.  If you are experiencing any difficulties, please email our support department at:  support@parafx.com

Alternatively you can submit your issue by clicking the online link below: 

.:: ParaFX.com - Support ::.

Thank you
ParaFX.com Operations

 

 
     
 
 
 
         
         

 

 
 

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