ParaFX.com staff will review your
cancellation request and your account. At that time, your
account will also be reviewed for any outstanding billing. If
applicable, ParaFX.com will provide you with a final balance in
accordance with our Terms and Conditions.
You will receive
a follow up email regarding your cancellation. The follow up
email is generally sent when ParaFX.com processes billing.
This occurs multiple times per month for various cycles. ParaFX.com will
provide you with details about your cancellation, your final service
date and also notify you of your final account balance (if
applicable). Below you will find the option to provide payment
info which we can use to resolve your final balance for you.
For more information on how your final balance is calculated, you
can review our cancellation and billing policy at
Please note that in order to process
your cancellation, any outstanding invoices owing on your account
must be paid. If there is no outstanding balance on your
account, your service can be cancelled immediately. ParaFX.com
requires up to 30 days notice to process your cancellation and to
finalize your account balance if applicable. Your balance will
be calculated up to your cancellation date plus no more than 30
days. By default your account will be cancelled before the
next billing cycle, which may be up to 30 days from today, hence the
30 day notice required.
cancellation will be reviewed and a final balance will be assessed
for your services up until your cancellation date (+ up to 30 days).
You are liable for payment of your services up to your closure date
whether your service has been used or not, and regardless of if you
have moved your hosting to a new provider. Until a
cancellation is received, your account is not automatically closed
for non renewal, non payment or for transferring to another service.
There are no exceptions to this policy and this policy is a standard
for service providers.. You can see our cancellation procedure
for more information at
Until any outstanding balance on your
account is resolved, your service can not be cancelled, and billing
will continue. Below you can provide payment information to
resolve your closing balance to ensure your account closed smoothly.
You will of course be provided your final balance after your
cancellation has been reviewed.
If payment information for your final
balance is not provided, ParaFX.com (as per the terms and
conditions) will seek to resolve the balance by issuing you a final
statement, or by attempting to resolve your balance using any credit
card on file for your account. Should the balance not be
resolved by these means, ParaFX.com at its sole discretion may turn
your outstanding account over to collections agencies.